28 Nov 2013
Monitoring guest feedback is critical for a hotel or restaurant. An unsatisfied guest can leave a bad review on social media causing incalculable losses.
Traditionally feedback is taken on paper forms. Top management cannot see the feedback instantly. There are chances that staff can filter out negative feedback before handing it over to management. To summarize and analyze all the feedback received is a time consuming task.
We are excited to announce the launch of our new product Blynk Feedback. With Blynk Feedback, you can now easily digitize your guest feedback process while creating a lasting impression. You can have beautiful feedback forms with pleasing animations. You can use the feedback form on your website, tablet or smartphone. You can also have your own app with the feedback form.
For hotels, the perfect way to implement this is to have a tablet at the front desk or reception with the feedback form open. While waiting to check out, guests can leave their feedback.
For restaurants, they can give the guests a tablet with the feedback form. A perfect way to leave a great last impression before the guest leaves.
Get guest feedback on smartphones or tablets
Instant email alerts
Act immediately on negative feedback
Get powerful reports of historic trends
Use the same form on your website
Have an app only for guest feedback